Employee engagement as a term was coined back in 1990 by Kahn and since then more and more companies have measured employee engagement. Gallup spearhedeaded the measurements with their Q12 measurements in the early 90ies. And with the emergence of survey technologies like SurveyMonkey it was now possible for anyone to make an employee engagement survey.
As leader, you constantly have to make decisions. But decision-making is not only a critical leadership skill, because of it’s frequency; the quality and timeliness of your decisions have profound impact on the work performance and well-being of others - whether it’s tough prioritization when everything seems important or employees requesting additional resources when they are scarce.
Skilled and high performing leaders are a key driver for increased employee engagement and performance, and the nearest leader is actually the most important factor according to a study by Gallup. Leadership training, therefore, continues to be the #1 priority in corporate training as companies seek to increase employee engagement, performance and retention, which all improve business results. But do your leadership training efforts actually have a lasting effect on your employees?
Few managers are actually leaders. The difference between the two? A manager is someone who has people reporting to her. A leader is someone who people will follow, even if they don’t report to her. What separates the leader from the manager is the respect and trust of her people.
When team members trust you, they feel secure in sharing their opinions without the fear of judgment or retribution. They know if you push them, you do so with their best interests in mind. And what’s the result? It’s a highly motivated and productive team.